Privacy Policy
Privacy Policy
Effective Date: 25 November 2025
TapNow India (“TapNow India”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and business information you provide while using our products, websites, software, applications, and services.
This Privacy Policy explains how we collect, use, store, process, and protect information relating to our products and services, including:
AI Reviews + Auto Reply & GMB Automation
Single Page Website Builder with AI Content
Restaurant QR Menu & Order Management
Digital V-Card Maker & NFC
Loyalty Program & Reward System
By accessing or using TapNow India services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the product or service you use, we may collect:
A. Personal Information
Name
Mobile number
Email address
Business/organization name
Business address
Billing and payment information
Profile photograph or business logo
Website and social media information
Other information voluntarily provided by you
B. Business Information
For business-related products, we may collect:
Business name and category
Business address and contact details
Business hours
Products and services
Prices and offers
Menu information
Business descriptions
Customer-facing promotional content
Google Business Profile-related information where access is authorized
C. Customer and Transaction Information
For QR ordering and loyalty services, information may include:
Customer name or contact details where voluntarily provided
Order details
Order date and time
Order amount
Loyalty points/stamps/rewards
Redemption history
Feedback and review information
We only request information reasonably necessary to provide the relevant service.
2. Product-Specific Data Use
AI Reviews + Auto Reply & GMB Automation
If you authorize TapNow India to connect with or manage information associated with your Google Business Profile or related business services, we may process business profile information, reviews, ratings, and related content for purposes such as:
Review monitoring
Review management
AI-assisted reply generation
Automated or scheduled responses where enabled
Business profile management and optimization
Reporting and analytics
TapNow India does not claim ownership of your Google Business Profile or customer reviews.
Single Page Website Builder with AI Content
We may process:
Business information
Images and logos
Product/service information
User-provided text
AI-generated website content
Domain and hosting-related information
AI-generated content may be created using information supplied by the user. Users are responsible for reviewing and verifying the accuracy, legality, and suitability of published content.
Restaurant QR Menu & Order Management
We may process:
Restaurant details
Menu items and prices
Customer orders
Order status
Table/order identifiers
Customer information voluntarily provided during ordering
Transaction-related information
Payment information may be processed by third-party payment providers. TapNow India generally does not store complete payment card details unless specifically stated for a particular service.
Digital V-Card Maker & NFC
We may process:
Name and designation
Phone number
Email
Business address
Website
Social media links
Profile photograph
Business logo
Other information entered into the digital card
NFC products may contain or direct users to digital information configured by the account holder.
Loyalty Program & Reward System
We may process:
Customer identifiers
Visit or transaction information
Loyalty stamps/points
Reward eligibility
Reward redemption records
Business and campaign information
The information is used to operate the loyalty and reward program and provide related reporting.
3. How We Use Information
We may use collected information to:
Create and maintain user accounts
Provide and operate our services
Generate websites, digital cards, menus, and promotional content
Process orders and loyalty transactions
Generate AI-assisted content and replies
Provide customer support
Send service-related notifications
Process payments and subscriptions
Improve products and system performance
Prevent fraud, abuse, or unauthorized access
Maintain security and technical records
Comply with applicable laws and legal obligations
We do not sell personal information to third parties as a business practice.
4. AI-Generated Content
Some TapNow India services use artificial intelligence to generate content, including:
Review replies
Website text
Business descriptions
Marketing content
Menu-related descriptions
Other business communications
AI-generated output may contain inaccuracies or omissions. Users are responsible for reviewing content before relying on or publishing it, particularly where legal, financial, medical, regulatory, or other sensitive information is involved.
5. Third-Party Services
Our services may integrate with third-party platforms and service providers, including:
Google services
Payment gateways
Hosting providers
Cloud infrastructure providers
Messaging and communication services
Analytics and technical service providers
Third-party services operate under their own privacy policies and terms. TapNow India is not responsible for the privacy practices of independent third parties.
6. Data Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their passwords, login credentials, API keys, and account access information.
7. Data Retention
We retain information for as long as reasonably necessary to:
Provide contracted services
Maintain accounts and records
Meet legal or regulatory requirements
Resolve disputes
Enforce agreements
Maintain legitimate business records
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
8. User Rights and Responsibilities
Users should provide accurate and lawful information and must have the necessary rights or permissions to provide content, images, business information, customer information, and other data to TapNow India.
Where applicable, users may request access, correction, or deletion of their personal information, subject to legal and contractual limitations.
9. Children's Privacy
Our services are primarily intended for businesses and general users and are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes prohibited by applicable law.
10. Changes to this Privacy Policy
TapNow India may update this Privacy Policy from time to time.
The updated version will be published on the applicable TapNow India website or service. The revised policy will become effective from the date stated in the updated version.
11. Contact Us
For privacy-related questions, requests, or concerns, please contact:
TapNow India
Email: tapnowindia@gmail.com
Phone: 0172-2910561 / 6239710660